Privacy Policy

Introduction

Backshop Technologies LTD (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Backshop collects, uses, and protects information when you use our platform and services.

Backshop is a social commerce platform that allows vendors to create online storefronts, share products through social media, manage orders, and interact with customers.

By using Backshop, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Account Information

When vendors create a Backshop account, we may collect:

name
email address
phone/whatsapp number
business name
store information
bank or payment details

1.2 Customer Information

When customers place orders through a Backshop store, we may collect:

name
phone number
delivery address
business name
order information

This information is shared with the vendor to allow them to fulfill the order.

1.3 Usage Data

We may collect data about how users interact with the platform, including:

store visits
product views
device and browser information
IP address

This helps us improve our services and platform performance.

2. How We Use Information

Backshop may use collected information to:

provide and maintain the platform
process orders and transactions
improve the platform and features
communicate with users
provide customer support
prevent fraud or abuse

2.1 Analytics and Tracking

Backshop uses analytics tools such as Google Analytics to understand how users interact with the platform.

These tools may collect information such as:

pages visited
time spent on pages
device and browser information
IP address

This data helps us improve platform performance and user experience.

Users may disable cookies through their browser settings if they prefer not to be tracked.

3. Data Sharing

Backshop does not sell user data.

However, information may be shared in the following situations:

with vendors to fulfill customer orders
with service providers supporting platform operations
when required by law or legal authorities

4. Data Security

We implement reasonable technical and organizational measures to protect personal data. However, no internet transmission method is completely secure.

5. User Rights

Users may request to:

access their data
update their information
delete their account

Requests can be made by contacting Backshop support.

6. Changes to This Policy

Backshop may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Last Updated: Saturday 14th March, 2026