Terms of Service

Introduction

These Terms of Service govern the use of the Backshop platform. By creating an account or using Backshop services, you agree to comply with these terms.

1. Platform Description

Backshop provides tools that allow vendors to:

  • create storefronts
  • list products
  • share store links
  • receive orders
  • generate invoices and receipts
  • manage sales performance

Backshop does not own, sell, or deliver the products listed by vendors.

2. Vendor Responsibility

Vendors are solely responsible for:

  • products listed on their store
  • pricing and product accuracy
  • order fulfillment
  • delivery and logistics
  • customer service
  • compliance with applicable laws

Backshop acts only as a technology platform.

3. Customer Transactions

All transactions made through Backshop stores occur between the vendor and the customer.

Backshop is not responsible for:

  • product quality
  • delivery delays
  • product authenticity
  • disputes between vendors and customers

4. Account Responsibility

Users are responsible for maintaining the security of their accounts and login information.

Backshop may suspend accounts that violate platform rules.

5. Platform Availability

Backshop aims to maintain platform availability but does not guarantee uninterrupted service.

6. Limitation of Liability

To the maximum extent permitted by law, Backshop shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform.

Backshop’s total liability shall not exceed the amount paid by the user to Backshop in the previous 12 months.

7. Platform Liability Disclaimer

Backshop is a technology platform that enables independent vendors to sell products and services.

Backshop is not the seller, manufacturer, distributor, or owner of products listed by vendors.

Backshop does not guarantee:

  • product quality
  • delivery timelines
  • product authenticity
  • vendor conduct

All transactions occur directly between the vendor and the customer.

8. Payments and Subscriptions

Backshop may offer paid subscription plans for access to certain platform features.

Subscriptions may be paid through:

  • bank transfer
  • third-party payment processors such as Paystack

By subscribing to a paid plan, vendors agree to pay the applicable subscription fees.

Backshop may update subscription pricing from time to time. Vendors will be notified before any pricing changes take effect.

Payments processed through third-party providers are subject to the terms and policies of those providers.

Backshop does not store or process card details directly.

Last Updated: Saturday 14th March, 2026

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